What Las Vegas Businesses Should Look for in a Commercial Cleaning Company

Keeping a clean environment in a commercial setting goes beyond just aesthetics. It impacts the perception of your brand, employee health and productivity, safety compliance and floor life, as reflected in NIH workplace wellness guidance, and there is a good rundown at nih.gov/health-information, on healthy work environments. When choosing a commercial cleaning company in Las Vegas, it is important to look beyond a typical janitorial service to ensure you are getting a team that provides regular, reliable service.

Experience Working in Commercial Facilities

Commercial cleaning is much different than residential cleaning. Each type of commercial property has different needs. A cleaning company must understand how to work within your facility’s business operation, be mindful of your sensitive areas and be able to maintain high traffic areas. Inquire about their training methods, assignment criteria and quality assurance processes. Commercial cleaning requires attention to detail, greater sanitation requirements and specialized floor cleaning.

Services to Fit the Facility

There should not be a one-size-fits-all list of services for commercial cleaning. Ask how frequently the building needs to be cleaned. Does the building need a nightly clean? Or does it only need a weekly clean with a quarterly deep clean? The following services should be available to fit your facility’s needs:

• General office and common areas
• Restrooms
• Breakroom
• Trash and recycling pickup
• Hard floor care
• Carpet cleaning
• Disinfecting high touch areas
• Entrance and glass cleaning

Floor care is especially important. The amount of foot traffic a facility gets can wear down floors causing them to look dirty, stained or faded. A commercial cleaning company should know how to care for different floor types and recommend a cleaning schedule that is feasible for your business. Companies such as Busy B Groundskeeper and Floor Care understand that proper floor maintenance helps extend the life of commercial flooring while keeping facilities looking clean and professional.

Clear Standards and Checklists

A reputable commercial cleaning company will have a written checklist of tasks for each visit. Having a list of services reduces the risk of tasks being forgotten and provides a way to hold the cleaning company accountable. This checklist is especially helpful for high traffic areas that require frequent attention, like restrooms, lobbies, meeting rooms, and customer-facing floors. It is a great tool for setting expectations between the cleaning crew and the business owner or facility manager. “Consistency is key in commercial cleaning,” said Daniel Mercer, facility maintenance consultant. “A checklist ensures that both parties are on the same page for every visit.”

Reliable Scheduling and Communication

Reliability is one of the most important traits of a commercial cleaning company. It is frustrating to miss scheduled visits or deal with inconsistent communication. If you run a busy business, you cannot afford to spend time calling the cleaning company each time there is a change of schedule. A good commercial cleaning company will accommodate your business hours as needed. Most businesses opt for cleaning to take place before they open for the day, after hours or on days that are slower. Be sure that the cleaning company has an easy way to communicate requests, ask questions or schedule additional services. Communication can include a primary point of contact, regular site visits and fast responses to any concerns.

Training, Equipment and Safety

Cleaners should be trained on how to properly clean different surfaces with the correct cleaning agents. Using the wrong chemicals can cause long-term damage to floors, countertops, glass and fixtures. In addition, be aware of what equipment is being used. Quality equipment can make a difference in cleaning quality and efficiency. Vacuums, floor machines, mops and cleaning tools should be well maintained. Cleaners should also be following proper safety protocols such as placing wet floor signs, storing products correctly, and minimizing disruptions to employees, customers or visitors.

Transparent Pricing and Service Details

Price is a big factor in selecting a commercial cleaning company, but as explained by Investopedia’s total cost of ownership concept (see this website), the cheapest bid is not always the best deal. Make sure you know what is included in each bid before deciding which company to choose. A lower price could mean less floor care, fewer deep cleans, no supply replenishment, or limited restroom cleaning. Your proposal should outline how frequently your building is cleaned, which areas are covered, what services are included, any add-on services, and how you are billed. This will help you compare quotes and reduce confusion later.

A commercial cleaning company with a focus on quality will provide a positive experience. Las Vegas businesses should seek out a cleaning company that has relevant experience, customized service options, clear standards, consistent communication, and safety protocols. Choosing the right partner will allow you to maintain an environment that is clean and professional. Before committing to a contract, make sure you ask the right questions and establish clear expectations. A reliable cleaning company will make maintaining your facility easier and less stressful.